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2026 World Cup FAQs
2026 World Cup
FAQs
Whether you’re wondering about package details, destination information, or booking policies, we’ve gathered all the information you need in one convenient place.
Package Information
What is included in a sportsworld travel package?
Sportsworld offer a variety of travel packages as detailed on the website. Please note, these do not include match tickets.
Who can book Sportsworld travel packages?
Sportsworld travel packages are available to be purchased by anyone, and you do not have to be a member of a Supporters Travel Club to access them.
When are other Sportsworld packages going on-sale?
Please sign up for notifications here to be the first to hear when we go on sale with any additional packages.
What is the Big Bar?
On matchdays, Sportsworld travel packages include official access to a pre-match venue to enjoy food & drink, in a central location in the host city. This will be a meeting point for supporters to gather before heading to the stadium.
If I pay a deposit for an Official Travel Package now, is this transferable to other packages when they become available?
Packages will only be transferable in the event you are unsuccessful in the Ticket Ballot, when we will use our best endeavours to transfer your deposit to another package subject to availability. Please note, the £500 early bird offer is only applicable to the Follow 3 packages and as such will not be fully transferable.
Should you wish to upgrade your package (ie. flight, hotel where possible), please review the website post-final draw for upgrade options as well as package add-ons.
Will Follow Your Team travel packages be available?
Yes, there will be several Sportsworld Official ‘Follow Your Team’ Travel Packages tailored to enable customers to attend their team’s three Group Games. For dates and itineraries, please refer to the Sportsworld website here. Please note, once you have purchased your travel package, there will be no amends permitted or refunds unless specifically outlined in the Booking Terms and Conditions.
How long will Early Bird offer be available?
There will be a limited number of Early Bird places available, we recommend you book as soon as possible.
Is there large group booking availability?
If you have a group of 10 or more people, please contact our team on +44 (0)203 314 8255 or email us at [email protected] and we will be happy to discuss your requirements in more detail.
Is there a age limit on booking a package?
Minimum age of the lead passenger must be at least 21 years old and there must be at least one person who is 18 or over staying in an individual apartment or hotel room.
Is there a reduced travel package price for my child?
All prices apply to both adults and children over the age of 2. Only children under 2 years qualify for a reduced price, as they can be a babe-in-arms on the flights/buses and use a cot.
In the event the accommodation offers a pullout bed for a child 12 or under, a reduced package price may become available. Prices will be confirmed after the draw in December 2025 once the host cities/accommodation have been confirmed.
When is the right time to book a travel package?
The FIFA World Cup 2026 is set to be the biggest event in the tournament’s illustrious history. For the first time ever, the World Cup will be hosted across three countries, with a record 48 nations flocking to North America take part in the ground-breaking tournament. As a result, there will be high demand for flights, accommodation, and services. Sportsworld travel packages are available on a first-come, first-served basis and we suggest you book as early as possible to avoid disappointment. Follow 3 (Follow Your Team) packages mean you can secure your travel package at a fixed price before the final draw in December 2025.
When will my travel package details be confirmed
Package details will be confirmed post-final draw, with final itineraries provided four weeks prior to departure.
Do I require a Visa to enter the USA?
Please refer to the UKGOV website for entry requirements to the USA. Please note passport validity requirements for entry into the USA.
Do I require a Visa to enter the Mexico?
Please refer to the UKGOV website for entry requirements to Mexico. Please note passport validity requirements for entry into Mexico.
Do I require a Visa to enter the Canada?
Please refer to the UKGOV website for entry requirements to Canada. Please note passport validity requirements for entry into Canada.
Do you offer any discount for a carer that is travelling with a wheelchair user or someone who is registered disability?
We are offering a travel package and as such if flight and accommodation are being used in full it will not be possible to offer any discount against these elements.
What should I do if I have special requirements?
Customers that have any special requirements in relation to their travel, should let us know at time of booking to enable us to liaise with local suppliers on how we can best support you with your needs. Contact our team to discuss on +44 (0)203 314 8255 or email us at [email protected], please note services are on request and subject to availability.
Match Tickets
How do I apply for England match tickets?
Supporters can apply for tickets through either the FIFA Ticket Ballot or The FA Ticket Ballot. To access The FA Ticket Ballot and apply for tickets, supporters must be a member of the England Supporters Travel Club. For information on how to join the ESTC and all the information you will need to know around fixtures, registrations, ballots and more, please click here.
What happens if I am unsuccessful in The FA Ticket Ballot?
In the event you are unsuccessful in your match ticket application via the FA Travel Club, you are required to notify Sportsworld in writing, with evidence of rejection from the FA and confirming your wish to cancel. Sportsworld will confirm the status of your match ticket order with the FA before confirming the cancellation of your tour and issuing a refund. Please note that refunds will not be offered where match tickets have been purchased directly from FIFA. The window for notifying Sportsworld of your match ticket status will extend for a period of 7 days after the official FA match ticket confirmation, after which no refunds will be permitted. See package T&C’s.
Accommodation
What are my accommodation options?
Sportsworld are offering a variety of travel packages, including Standard and 4-star accommodation options. Group Stage accommodation will be located in the host cities for a minimum of 2 nights per city.
It is important to note that the accommodation offered in all our travel packages is based on availability. Therefore, we recommend you book as early as possible to ensure your chosen travel package is available. We also reserve the right to provide alternative accommodation at a similar level should it become unavailable.
What are the accommodation options for Knock-out Stage packages?
The accommodation included in the packages for Knock-out Stages will be confirmed following qualification when it is known where and when each team will be playing.
What level is ‘standard rating’ accommodation?
Travel packages including ‘Standard’ accommodation have separate, good quality clean bedrooms with en-suite bathrooms.
Can I book an accommodation only package?
At this stage, we are not offering an accommodation only package option. However, please refer to the website for details of the full range of package options available including ‘Ground Only’ packages.
Can I link my travel package to my friends booking?
Yes, however, you will be required to notify the Sportsworld team at the time of booking. Please email us at: [email protected] with both customer booking numbers.
Can I change my accommodation?
Once you have booked your travel package you will not be able to amend the selected accommodation included in your travel package. However, you may be able to upgrade subject to availability.
Are meals included in my package?
Package inclusions vary and are as specified in the booking summary.
Should I have any questions when I am in destination, who can I ask?
Sportsworld will have a team on-site during the tournament for support and recommendations.
FLIGHTS
What are the dates of the flights?
Flight departures will be tailored to your specific package, please refer to the website for details. Sportsworld’s Official Follow 3 travel package will be based on the dates of the three Group Stage games and as such will intend to arrive the day before the first match – dates to be confirmed post-final draw in December 2025.
Will there be flights departing from airports other than London?
International flights for our travel packages for the FIFA World Cup 2026 are based on London departures. However, at the time of booking, you will be given the option to let us know if you would prefer to depart from a different UK based airport, which will then be investigated by our team following the draw. Please be aware that supplements could apply for other airports.
Can we upgrade our flights?
At this stage we are unable to confirm, however we will provide updates post-final draw.
Can I use my airline points at time of booking?
At this stage we are unable to confirm, however this will be updated in the FAQs post-final draw.
Payment Options & Refunds
Which payments methods are available?
We accept Debit Cards as well as Visa and Mastercard Credit Cards. The cardholder must be one of the passengers travelling. The first instalment deposit will be taken at time of booking and you will be issued with an email confirmation including payment terms. Due to the nature of these travel packages, we recommend contacting your banking institution prior to making your booking to let them know the approximate amount you will be charging.
Do I have to pay 100% of the price at time of booking?
No. Depending on time of booking, a deposit or percentage of your order total is required to be paid at the time of booking to secure your place – however, if preferred, you can also select to make payment in full. Payment for all outstanding monies will be required in instalments. The percentage split per instalment will be determined per package purchased and due dates for payment will be included in the payment terms and conditions (please see our Booking T&Cs here). It is the responsibility of the lead booker to ensure that payments are made on time to avoid risk of cancellation of your booking.
Should you have any payment questions, please contact the team for assistance on +44 (0)203 314 8255 or email us at: [email protected].
What are the deposit percentages and dates?
Details of the payment schedule for each package is outlined on the website, and once you have booked your package and paid the deposit, the remaining payment percentages and dates will be outlined in your ‘My Account’ section on the website.
Do travel package prices include tax?
Yes, all taxes are included in our travel packages.
Can someone else pay for my travel package?
The cardholder must be one of the persons travelling on the booking.
What happens if my personal details are incorrect or incomplete?
If your personal details are incorrect or incomplete you may be prevented from boarding the aircraft, entering my destination or entering the stadium for your match. Please ensure you have filled in all personal details accurately and as stated in your passport. This can be provided at time of booking or edited in your ‘My Account’ on the website once you have all the details (subject to submission deadlines) – please note: Sportsworld will not be responsible for any incorrect information submitted and there may be an administration fee for changes/late submissions.
What are the cancellation terms?
Please see Special Terms & Conditions below:
- To secure and commit to your place you will need to pay a £100 per person non-refundable deposit, you will have an option to either pay your full balance at time of booking or pay by payment plan.
- For the 14-night package only, following the draw if England’s Group stage matches require a reduction in hotel nights you will receive a refund equivalent to the number of reduced nights stay.
- If you choose the payment plan option, the credit card you paid your deposit with will be deducted equal monthly amounts up to the total package cost with a final payment date of 8 weeks before departure.
- You will only be committed to the total cost of the package should England qualify for FWC2026.
- Should England not qualify for the 2026 FIFA World Cup you will receive a full refund less a £100 non-refundable deposit fee.
- This package does not include match tickets.
- Package dates advertised are provisional and will be confirmed following the final draw in December 2025.
For full booking Terms & Conditions please click here.
This package does not include match tickets.
What happens if my team don’t qualify?
If you have purchased one of our Follow 3 packages and your team does not qualify for the FIFA World Cup 2026, you will receive a full refund minus your £100 non-refundable deposit within 14 days of your team not qualifying.
My ATOL certificate does not include the full details of my package?
ATOL certificates for Follow 3 Travel Packages purchased prior to the Final Draw will include general package inclusions. At the end of January 2026, once package details have been confirmed, we will issue a follow up communication with updated information including ATOL certificates.
The details of my ATOL certificate are incorrect, can I get a new one?
If you have any changes that you think need to be made to your ATOL outside of correspondence with Sportsworld, please email [email protected] quoting your order number and the change that needs to be made so we can check and make the update to the new ATOL.
The Teams & Tournament Draw
What are the dates of the tournament?
Thursday 11 June 2026 – Sunday 19 July 2026
Which teams are taking part?
There will be a total of 48 national teams participating in the tournament, played across 16 host cities in three countries: Canada, Mexico and the United States.
How will I know who is playing in each match?
The Final Draw will be announced in December 2025 which will determine which teams play in each specific match in the Group Stage. Subsequent rounds including Round of 32, Round of 16, Quarter-Finals, Semi-Finals and Finals will be dictated by results.
What is the legal drinking age?
USA – 21 years old
Canada – 19 years old
Mexico – 18 years old
What are the currencies?
USA – Dollar (USD)
Canada – Canadian Dollar (CAD)
Mexico – Pesos (MXN)
What is the flight time from the UK to my destination?
With the World Cup 2026 spread across three countries, it’s too early to answer. However, as a ‘from’ guide, London to New York City is 7/8 hours.
What are the main Laws to be aware of?
For more information on laws in the USA, please visit the UK government website here.
For more information on laws in the Canada, please visit the UK government website here.
For more information on laws in Mexico, please visit the UK government website here.
If you don’t see your question here, feel free to reach
out – our team is always ready to assist!