STRASBOURG VS CRYSTAL PALACE, STRASBOURG, FRANCE
CONFERENCE LEAGUE MATCH
FAQs
Questions & Answers
FAQs
Whether you’re wondering about package details, hotel options, or booking policies, we’ve gathered all the information you need in one convenient place.
General
What’s included in the package?
Please see the package summary, which details all inclusions within the packages.
Is there an age limit for buying packages?
The minimum age of the lead passenger must be at least 18 years old.
Do I require a visa to enter France?
Please refer to the UK GOV website for entry requirements to France. Please note passport validity requirements for entry into France.
What should I do if I have special requirements?
Customers who have any special requirements about their travel should let us know at the time of booking to enable us to liaise with local suppliers on how we can best support you with your needs. The team can be contacted via email at [email protected] or [email protected]
flight information
Where is the day trip flying into?
This day trip will be flying directly into Strasbourg Airport.
What are the dates of the flights?
Flight departures will be tailored to your specific package, Please refer to the website for details.
Can we upgrade our flights?
No seat upgrades will be available.
PAYMENT & REFUND POLICY
Which payment methods are available?
We accept Debit Cards as well as Visa and Mastercard Credit Cards. The cardholder must be one of the passengers travelling.
Do travel package prices include tax?
Yes, all taxes are included in our travel packages.
Can someone else pay for my travel package?
The cardholder must be one of the persons travelling on the booking.
What are the cancellation terms?
These packages are non-refundable. Anyone who is unsuccessful in the ticket ballot will be entitled to a refund.
If you don’t see your question here, feel free to reach
out – our team is always ready to assist!